Site Policy
Welcome to IVF Supply Warehouse! By accessing and using our website ivfsupplywarehouse.com, you agree to the following Terms and Conditions. Please read them carefully before making a purchase or using our services.
1. General Information
- These Terms govern your use of our website, products, and services.
- We reserve the right to update or modify these Terms at any time without prior notice.
- By using our website, you agree to comply with these Terms.
2. Product Information & Availability
- We strive to provide accurate descriptions and images of our products, but colors, sizes, and styles may vary slightly.
- Product availability is subject to change without notice. If an item is out of stock after an order is placed, we will notify you as soon as possible.
3. Orders & Payments
- All orders placed on ivfsupplywarehouse.com are subject to acceptance and availability.
- We accept payments through secure and trusted payment gateways.
- Prices are displayed in the selected currency and may include applicable taxes and shipping fees.
- We reserve the right to refuse or cancel any order due to errors, fraudulent activity, or payment issues.
4. Shipping & Delivery
- We offer worldwide shipping with estimated delivery times displayed at checkout.
- Shipping times may vary due to external factors beyond our control, such as customs delays or courier issues.
- Customers are responsible for providing accurate shipping information. We are not liable for lost or delayed shipments due to incorrect addresses.
5. Returns & Refunds
- We accept returns with in 7 days of receiving your order, provided the item is unused, in its original packaging, and in resellable condition.
- Refunds will be processed after we receive and inspect the returned item.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- For return requests, please contact us at info@ivfsupplywarehouse.com
6. User Accounts & Security
- You may create an account to manage your orders and preferences.
- You are responsible for maintaining the confidentiality of your account credentials.
- We reserve the right to suspend or terminate accounts found to be engaging in fraudulent, abusive, or suspicious activities.
7. Intellectual Property
- All content on ivfsupplywarehouse.com, including text, images, logos, and designs, is the property of Alpha and Omega Shop and is protected by intellectual property laws.
- You may not reproduce, distribute, or modify any content without our written permission.
8. Limitation of Liability
- IVF Supply Warehouse is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
- We do not guarantee uninterrupted access to our website and are not responsible for technical issues or downtime.
9. Governing Law
- These Terms and Conditions are governed by the laws of the United States.
- Any disputes will be resolved through negotiations or legal proceedings in the appropriate jurisdiction.
10. Contact Us
If you have any questions regarding these Terms, feel free to contact us at:
📧 Email: info@ivfsupplywarehouse.com
1. Order Processing Time
- Orders are processed within 1 – 3 business days (excluding weekends and holidays).
- You will receive an email confirmation with tracking details once your order has been shipped.
- Processing times may vary during high-demand periods or due to unforeseen circumstances.
2. Shipping Rates & Delivery Time
We offer domestic and international shipping with the following estimated delivery times:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3 – 8 business days | $10 |
- Shipping costs will be calculated at checkout based on your location and selected shipping method.
- Free shipping may be available on orders above a certain amount €300.
3. International Shipping
- We ship to most countries worldwide.
- Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.
- Delays due to customs clearance are beyond our control.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order through our website or the shipping carrier’s website.
- If you do not receive tracking information within the estimated processing time, please contact us at [email protected]
5. Address & Delivery Issues
- Please ensure your shipping address is correct before placing an order.
- We are not responsible for delays or lost shipments due to incorrect addresses provided by the customer.
- If a package is returned due to an incorrect address, additional shipping charges may apply to resend the order.
6. Delayed or Lost Packages
- If your package is delayed beyond the estimated delivery time, please check the tracking details and contact the carrier first.
- If your package is lost in transit, contact us at [email protected], and we will assist you in resolving the issue.
7. Undeliverable or Refused Shipments
- If a package is undeliverable due to an incorrect address, refusal, or failure to collect from the delivery point, the customer will be responsible for additional reshipping costs.
8. Changes & Cancellations
- Orders cannot be modified once they are shipped.
- If you need to cancel an order, please contact us within 4 hours of placing the order. After this period, we cannot guarantee a cancellation.
9. Contact Us
If you have any questions or concerns about our shipping policy, please reach out to us at:
📧 Email: info@ivfsupplywarehouse.com